The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!
Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.
Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
- Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
- Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
- Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
About the Author
Dr. Rick Kirschner and Dr. Rick Brinkman are naturopathic physicians, professional speakers, and trainers.
Hướng dẫn bạn tìm thấy những điểm tốt mà bạn không thể nào tìm thấy ở những người mà bạn không thể chịu đựng được. Giúp bạn có cách cư xử tốt đối với người có những hành động không tốt đối với bạn. Thật lãng phí thời gian để luôn suy nghĩ và mệt mỏi để đối phó với ngững người đó. Tác giả đã mang đến cho chúng ta một giải pháp hoàn thiện để tự giải phóng bản thân khỏi những phiền hà đó.
