Put every employee on the path to excellence!
Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate.
Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you’ll learn how to take ownership of your employees’ behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate:
- Greater engagement and ownership of work
- Higher levels of collaboration and productivity
- Increased loyalty and retention rates
- Gainful ROI from everyone who works for you
About the Author
Anne Bruce is the author of 16 business books and a consultant and speaker whose clients have included the White House, Ben & Jerry’s, Southwest Airlines, Sprint, IBM, GEICO, and Coca-Cola. She lives in Southern California.
Brenda Hampel and Erika Lamont, founding partners with Connect the Dots Consulting in Columbus, Ohio, create onboarding, leadership coaching, and team dynamics solutions for clients such as TJX Companies, Volkswagen Group of America, The Ohio State University Medical Center, Audi of America, Tween Brands, Nissan USA, and Greif Inc.
